can't transfer videos

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Radwa_

Commendable
Jun 3, 2016
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I connect my handy can (HDD) DCR-SR62 to my PC. The PC recognise the device but the folders appear as shortcuts! And they won't open. And as a consequence I can't transfer my videos through usb to PC.
 
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miggtt699

miggtt699

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Aug 31, 2012
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Can you provide screenshots?
 
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