Certain keys not working on Equium A200-196 after Windows 7 update

maddarlo

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Jun 7, 2014
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Hi all, I've just upgrade my partner's laptop (a Toshiba Equium A200-196) to Windows 7 after initially installing Windows XP on it (it came with Vista).

After the XP update, I noticed certain keys weren't working. I can't remember the process I used to fix the issue, but fix it I did, and they were all soon working perfectly. So it was a software issue, rather than hardware. I think it may have had something to do with the FN key - but I can't be sure.

Now I've just upgraded the same machine and I have exactly the same problem. The keys that don't work are Backspace, W, P, F, H, K and L.

Can anyone help please? I've tried reinstalling Win7 and the problem is still there.

Many thanks,

Andy
 
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