When I moved last month, I closed out my Comcast/Xfinity account of nearly 9 years. I was so happy to tell them I had moved into a new home and that I had signed on with ATT U-verse. They had a hard time letting go and switched me to an account manager to try and sell me. My decision was made, and I told them why: annual cost increases of $10 with nothing to show for it (same crappy 720p HD or compressed 1080p for 9 years), frequent signal scrambling rendering what I had DVR'd useless, and bed over fees for an additional DVR box, and frequent internet outages they blamed on upgrading and nearby construction. I am paying less to ATT with more equipment (wireless DVR boxes) and better quality (true 1080p programming). Finally, it took me over a freaking HOUR to turn in my equipment at the local Xfinity service center and get closed out. Good riddance Comcast/Xfinity.