connection problem with samsung grand 2 and laptop via usb

eddynnando

Estimable
Jun 10, 2014
1
0
4,510
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my samsung grand 2 is not recognosed/detected on my windows 7 laptop via usb although the bluetooth is recognised and it will charge the phone without problem. also is there a version of samsung kies that will work for the grand 2 pls?
 

Phillip Corcoran

Splendid
Moderator
There are only two versions of Kies depending on which phone model you have.

Go here and try the other version to what you already have tried: http://www.samsung.com/uk/support/usefulsoftware/KIES/

Remove existing version first just in case it conflicts with new version.
 

Phillip Corcoran

Splendid
Moderator
There are only two versions of Kies depending on which phone model you have.

Go here and try the other version to what you already have tried: http://www.samsung.com/uk/support/usefulsoftware/KIES/

Remove existing version first just in case it conflicts with new version.
 
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