I was told by internet tech from service provider TWC that my computer is not capable of high speed service since the light was yellow on the modem with Ethernet connection. The computer is an Hp and is probably 3 years old and I just upgraded to Windows 10. I am paying for 200 mbps and during a speed test only getting on average about 85 download 23 upload with what I thought was through a wired connection. So with a wired connection if my computer supposedly cannot connect to high speed then either the connection is not working at all or I am only using Wi-Fi?
Could there be something wrong with my computers capability to connect with high speed internet?
Could there be something wrong with my computers capability to connect with high speed internet?