Hello,
So we got a new Asus GL553VD DS71 Strix laptop in the beginning of September. The day we got it, we updated its drivers accordingly to the Asus website. It had been working fine up to about 3 weeks ago. Since then, when launched, Battlefield Bad Company 2 opens as a white screen then instantly closes. BF3 loads up to the server page but does the same thing when joining a server (its on browser when searching for a server). Need for Speed opens a dialog box saying I need DirectX 10 or higher installed. The laptop has DirectX 12. Nothing has been changed, it just randomly stopped (worked the night before this all started). No other drivers were installed, and the only updates installed are via Windows (when it automatically updates upon shut down).
Even the ROG Gaming Center opens, then the dialog box immediately shows up saying that it has stopped working.
Anyone have a clue as to what happened or what is causing this?
The laptop is only used for Microsoft Office and the occasional games (installed via CD or Origin), so a virus isn't a possibility (been careful on that).
So we got a new Asus GL553VD DS71 Strix laptop in the beginning of September. The day we got it, we updated its drivers accordingly to the Asus website. It had been working fine up to about 3 weeks ago. Since then, when launched, Battlefield Bad Company 2 opens as a white screen then instantly closes. BF3 loads up to the server page but does the same thing when joining a server (its on browser when searching for a server). Need for Speed opens a dialog box saying I need DirectX 10 or higher installed. The laptop has DirectX 12. Nothing has been changed, it just randomly stopped (worked the night before this all started). No other drivers were installed, and the only updates installed are via Windows (when it automatically updates upon shut down).
Even the ROG Gaming Center opens, then the dialog box immediately shows up saying that it has stopped working.
Anyone have a clue as to what happened or what is causing this?
The laptop is only used for Microsoft Office and the occasional games (installed via CD or Origin), so a virus isn't a possibility (been careful on that).