Damaged registry for CD/DVD reader Code 19

Ugeda

Honorable
Oct 7, 2013
6
0
10,510
0
TSSTcorp cddvdw SU 208bb SCSI cdrom device

In device manager:
Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)

Windows 7
Toshiba Satellite L-40 laptop

How can I fix this? Is it because of a virus?

I have tried to "update driver" but it says my driver is up to date. I tried to uninstall and the scan for hardware changes but the same yellow triangle appears.

 

ngrego

Distinguished
Jan 25, 2012
37
0
18,590
3
You could try rolling back the driver or restoring your system to a previous date. If it is a registry issue the restore will certainly fix this issue.
Run system restore and try to find a restore point that was taken before this issue, and use it.
If that doesn't fix the problem then the cd/dvd may be shot...
 
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