Dell inspirion 3000 seires 3542 wont charge and other issues. please help :)

Jeran Fox

Estimable
Jun 27, 2015
1
0
4,510
0
My dell inspiron 15 3000 series 3542 is plugged in but not charging, SOMETIMES when i move it around it will start charging so im guessing short and i do have a hardware warranty on it. My other question is that like 2 minutes after startup my hdd will spike in either up and mouse freezing for max power until it stops (lucky me i got the touchscreen one so i can partially use it ) or it will spike to 100% for like 1/2 a second and do that for how ever long it wants. when i went to task manager i clicked on it to show top running processes and it says 0.1-0.5 mb a second but will sometimes spike to 15-20 mb a second for processes like notepad and still will not crash. it just freezes. on another note the memory is acting up on startup to where when i run taskmanager it is hovering for 3.8-3.9 gb . i dont want to pay 75 bucks for new ddr3L 8 gb memory and so, how should i go software wise and hardware wise. if it does include the use of the HARDWARE ONLY warranty, how would i go about this :) thanks.
 

ShrikanthAtDell

Estimable
Nov 6, 2014
73
0
4,660
26
Hello Jeran Fox,

My name is Shrikanth and I work for the Social Media and Community Team at Dell. Please run diagnostics http://dell.to/1q1LMMe & reply with your findings. Also try updating bios http://dell.to/1pSVYTo see if it helps. Please private message the service tag let me check and see what best can be done.


Thanks and regards
Shrikanth G
Social Media and Community Professional
Order Status : http://dell.to/1mpzOt7
Download Drivers : http://dell.to/1pkzznO

 
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