The hinge mount point on the palm rest assembly were broken. The palm rest assembly has been replaced. The hinges are tight little bit from very beginning. This laptop while opening the lid, it takes bit more pressure than usual on the palm rest to open the lid.
To prevent any damage on the hinge mount point again, is it ok to loosen the hinges a bit?
As long as there is no play in the screen when you do it or you need to loosen the screws then you can loosen the hinge a bit. I would not have the screws out a bit if you need to loosen it.
Well I loosened the hinge tension a bit. The screw attaching the hinge on the palm rest are firm and secure. There is no play on the screen after assembling. Now it doesn't require "that" much force to open/close the lid.