Dell Inspiron 7537 Laptop Won't Power On?

[steve489]

I've just done a clean install of W10 on my Dell Inspiron 7537 laptop. I turned off the laptop last night when the battery was about half discharged.

I tried turning on the laptop today after it had been off 18 hours and it was completely dead - there was no response to the power on button and no charging light despite the charger outputting the correct voltage.

I read online about removing the battery so I did this. I removed the battery, pressed the power button for 60s then plugged in the power lead and hey presto the laptop started! I then put the battery back in and started W10 fine. The battery showed 56% charge so the battery wasn't flat.

I'm mystified why this happened - does anyone have an explanation? I can only think there was a poor battery connection which prevented the laptop starting and removing and replacing the battery cured this.

I've also discovered on Googling the problem that some Dell batteries shut down after a certain number of charge cycles. Is there a utility program available which lets you check how many charge cycles the battery has been exposed to and how close the battery is to its end of life.

 

[Laptop_Nerd]

Hi,

Please do try changing the Power Option of your laptop that may help in solving the issue.
- Right click on the battery icon and select Power Options.
- Click on Change plan settings on the select power plan then click again on Change advanced power settings.
- Expand Hard disk and Turn off hard disk after then set it to Never.
- Expand Sleep and set Allow hybrid sleep to OFF.
- With Hibernate after set it to Never. Click Apply and OK then observe your laptop again.

 

[steve489]

Thanks. I've had no more problems for the past 2 days. I've set the parameters you suggest and also removed the Dell Quickset utility which modifies power plans. What causes a laptop to enter this 'dead ' state in the first place?