Dell Inspiron 7559 stuttering

[xterno50]

Hello,

I have bought this laptop about 2 months ago. Since i bought it, I have noticed that it's performance is not what i should expect.

I mean, i can be in Google Chrome viewing a page, and in the moment i scroll using my mouse, the laptop like freezes for a milisecond and then continues. Same happens when playing videogames, i can be playing at low/ultra details, 60+ frames per second, but every now and then i get a frame drop and then it goes back to where it was before, it's super annoying and shouldn't be happening.

I always thought it was something with the game, that it was not well optimised but it seems to be the computer.

Things i have done:

1. I reinstalled Windows 10 using the software provided by Microsoft.

2. All my drivers are up to date

What could it be? my laptop specs are:

6th Generation Intel Core i7-6700HQ Processor (6M Cache, up to 3.50 GHz)]
NVIDIA GeForce GTX 960M 4GB GDDR5
8GB Single Channel DDR3L 1600MHz (8GBx1)
1TB (5400rpm) Hybrid HDD with 8GB Flash

All these things occur with the laptop plugged or not, it doesn't matter. Gaming, i have used Balanced and High Performance battery mode but i don't see any difference.

Here is a picture of the HDTune benchmark i did.
http/imgur.com/a/wf68f
some examples of the issue: https/youtu.be/JwCuWxPRuy8

 

[xterno50]

MERGED QUESTION
Question from xterno50 : "dell inspiron 7559 stuttering"

Hello,

I have bought this laptop about 2 months ago. Since i bought it, I have noticed that it's performance is not what i should expect.

I mean, i can be in Google Chrome viewing a page, and in the moment i scroll using my mouse, the laptop like freezes for a milisecond and then continues. Same happens when playing videogames, i can be playing at low/ultra details, 60+ frames per second, but every now and then i get a frame drop and then it goes back to where it was before, it's super annoying and shouldn't be happening.

I always thought it was something with the game, that it was not well optimised but it seems to be the computer.

Things i have done:

1. I reinstalled Windows 10 using the software provided by Microsoft.

2. All my drivers are up to date

What could it be? my laptop specs are:

6th Generation Intel Core i7-6700HQ Processor (6M Cache, up to 3.50 GHz)]
NVIDIA GeForce GTX 960M 4GB GDDR5
8GB Single Channel DDR3L 1600MHz (8GBx1)
1TB (5400rpm) Hybrid HDD with 8GB Flash

All these things occur with the laptop plugged or not, it doesn't matter. Gaming, i have used Balanced and High Performance battery mode but i don't see any difference.

Here is a picture of the HDTune benchmark i did.
http/imgur.com/a/wf68f
some examples of the issue: https/youtu.be/JwCuWxPRuy8

 

[rgd1101]

don't spam the forum

 

[Salman_1678]

Hello,

I have bought this laptop about 2 months ago. Since i bought it, I have noticed that it's performance is not what i should expect.

I mean, i can be in Google Chrome viewing a page, and in the moment i scroll using my mouse, the laptop like freezes for a milisecond and then continues. Same happens when playing videogames, i can be playing at low/ultra details, 60+ frames per second, but every now and then i get a frame drop and then it goes back to where it was before, it's super annoying and shouldn't be happening.

I always thought it was something with the game, that it was not well optimised but it seems to be the computer.

Things i have done:

1. I reinstalled Windows 10 using the software provided by Microsoft.

2. All my drivers are up to date

What could it be? my laptop specs are:

6th Generation Intel Core i7-6700HQ Processor (6M Cache, up to 3.50 GHz)]
NVIDIA GeForce GTX 960M 4GB GDDR5
8GB Single Channel DDR3L 1600MHz (8GBx1)
1TB (5400rpm) Hybrid HDD with 8GB Flash

All these things occur with the laptop plugged or not, it doesn't matter. Gaming, i have used Balanced and High Performance battery mode but i don't see any difference.

Here is a picture of the HDTune benchmark i did.
http/imgur.com/a/wf68f
some examples of the issue: https/youtu.be/JwCuWxPRuy8

This is kind of off topic, but after having this same laptop for almost a year how I have noticed that the laptop battery life has diminished considerably have noticed something like that and how long does your battery usually last on idle from a full charge, and as for the issue with chrome it probably isn't your laptop I use edge and it works real smooth with my laptop chrome probably just isn't as optimized most likely. I get too sometimes get lags and stutters it could also be your cpu throttling from over heating when playing games is it properly ventilated because when temps get to high your laptop reduces performance which could be the cause behind these lag spikes your getting. My advice keep it properly ventilated and check the vents and fans for dust and see if it fixes anything. A litter stutter here and there is nothing really to worry about

 

[Sumeria]

I just solved the issue. Do not try reinstalling anything, Windows or drivers.
All you have to do is enter BIOS (reboot, and hold F2 key), and in VIDEO, uncheck the Enable Switchable Video - Save and Exit.
This is it fox.