Question Dell Latitude E5510 new battery won't charge. Says "0% available (plugged in)"

Jun 19, 2021
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I purchased a new battery for my Dell Latitude E5510 that I am restoring (besides the battery I have upgraded to an SSD and 8gb of ram). Everything boots and works fine, but the battery will not take a charge. When i first got the battery, it came with a little bit of charge in it, and I was able to run the laptop without having it plugged in, but as soon as I drained the battery like the instructions told me to, it will not charge. When plugged in it just says "0% available (plugged in)."

The battery I bought is this one: https://www.amazon.com/Replacement-Laptop-Battery-Latitude-E5400/dp/B004Z3W9BG/

Any help would be appreciated!
 
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