Dell won't charge?

[aundreaallen9]

Ok,so, last Christmas I got a Dell computer and it was working fine till about 4 or 5 months ago when it started to display the "plugged in, not charging" message. Somehow I fixed it and it started charging normally. Now its doing the same thing but the charging light flashes white and orange. I thought it was the charger so my mother got a new one. Then my computer says its the battery so we got a new battery. Now ,with a new charger and battery, the charging light flashes orange and white and dies when I take the charger out because my computer is stuck a 0%. How do I fix this because I've tried the "unplug the charger and hold down the power button" and blowing it like the old Nintendo consoles. I can't update my computer BIOS because its stuck on 0% so please help.

 

[velocityg4]

If this was bought new. Contact Dell support before your one year warranty expires. They'll go through some diagnostic steps. If it doesn't work. They'll probably ship you a new battery if it is removable. Mentioning the new charger is not advisable if it isn't an official Dell OEM charger for your specific laptop.

 

[velocityg4]

If this was bought new. Contact Dell support before your one year warranty expires. They'll go through some diagnostic steps. If it doesn't work. They'll probably ship you a new battery if it is removable. Mentioning the new charger is not advisable if it isn't an official Dell OEM charger for your specific laptop.