Denon AVR-800 - LG 55UH65 - No sound from LG TV back thru Denon to Surround Sound

[riouxrc]

Watching TV and hearing TV through the surround sound is working correctly. However, when I switch to Netflix et al; the sound is not coming back through to the surround sound, except I continually hear the TV station. It only works when I use the actual TV speakers.

 

[americanaudiophile]

The HDMI output of the Denon has to be connected to the HDMI input of the TV labeled ARC. ARC have to be turned on in the TV menu system. Sometimes you also have to turn the TV speakers off. Make sure the TV is output is set to output in surround sound.
Some TVs do not seem to output audio for internet sources. Check the manual or contact LG. If that is the case then use an external media box or stick. Usually more up to date anyway.

 

[riouxrc]

The HDMI output of the Denon has to be connected to the HDMI input of the TV labeled ARC. ARC have to be turned on in the TV menu system. Sometimes you also have to turn the TV speakers off. Make sure the TV is output is set to output in surround sound.
Some TVs do not seem to output audio for internet sources. Check the manual or contact LG. If that is the case then use an external media box or stick. Usually more up to date anyway.

Thank you! I called Denon, and they stated my AR 800 is too old to perform this function.