Question Dolby atmos on windows 10

Nov 11, 2019
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So, I have a Pioneer VSX-932 and it is Dolby ATMOS capable. The issue i am having is when trying to enable DOLBY atmos in spatial sound for home theater I am getting errors...."Spatial sound isn't working...Something went wrong while trying to turn on spatial sound." That is the error message I am getting....

NOW before someone recommends the old uninstall and reboot and reinstall answer just know that I have done all that already. I am on VEGA 56 with the newest 19.11.1 drivers installed...

I can play movies with DOLBY atmos even though it doesn't let me set the spatial sound options. I need to enable spatial sound to take advantage of ATMOS in some games but I can not enable it. Any help will be much appreciated.

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System Information
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Time of this report: 11/11/2019, 14:33:31
Machine name:
Machine Id:
Operating System: Windows 10 Home 64-bit (10.0, Build 17763) (17763.rs5_release.180914-1434)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: GA-990XA-UD3
BIOS: Award Modular BIOS v6.00PG (type: BIOS)
Processor: AMD FX(tm)-8350 Eight-Core Processor (8 CPUs), ~4.0GHz
Memory: 32768MB RAM
Available OS Memory: 32750MB RAM
Page File: 8867MB used, 28745MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 168 DPI (175 percent)
System DPI Setting: 288 DPI (300 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.17763.0001 64bit Unicode

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Sound Devices
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Description: 2 - AV Receiver (AMD High Definition Audio Device)
Default Sound Playback: Yes
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1007
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: AtihdWT6.sys
Driver Version: 10.00.0001.0006 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 11/16/2017 12:00:00 AM, 111112 bytes
Other Files:
Driver Provider: Advanced Micro Devices
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
 
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