Solved! dvd player hooked to cable and tv but cant get sound when using amazon prime video

Solution
Are you using the dvd player to stream amazon?
Do you get audio when you play a DVD?
If you don't then check the settings in the DVD player audio menu. Try a different HDMI input on the TV. Try a different HDMI cable.
If you do get sound on a DVD then check any audio settings in the amazon app or your amazon account.
Are you using the dvd player to stream amazon?
Do you get audio when you play a DVD?
If you don't then check the settings in the DVD player audio menu. Try a different HDMI input on the TV. Try a different HDMI cable.
If you do get sound on a DVD then check any audio settings in the amazon app or your amazon account.
 
Solution