Question Eek, help please after restoring laptop to factory settings

May 20, 2020
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Edit: Have worked it out, following a You Tube video. Next question lol is how do I update to Windows 10 and Edge please?


Hi, please can someone help? I restored my Samsung laptop by using F4 and restore. It seemed to go fine as my laptop is now showing what it had when I bought it 10 years ago and has speeded up.

I connected to the internet fine and then tried opening Internet Explorer as it's the only browser on there now as it's showing Windows 7. (I had Windows 10 and Edge before). But now it won't even connect to Internet Explorer and I haven't a clue what to do or what has happened. When the laptop starts it shows Windows 7 at the bottom still.

I'm not sure what's missing.

Can anyone advise in layman's terms please?

Many thanks in advance :)
 
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