christophergeo

Estimable
Jun 1, 2014
2
0
4,510
Hello,

I have a hp 15-r031sv laptop ( http://support.hp.com/us-en/document/c04356409 )
I was using my external monitor through its hdmi port and it was working fine till this morning.
Nothing has changed since last night , it was working normally.Today though i get no signal on the external monitor.

I tried to connect another monitor and i have the same problem.The laptop doesnt recognize it.Both of them when i connect the hdmi cable go into power saving mode and i get no signal.Laptops screen works fine.

I also tried to unistall the graphics cards drivers (with DDU) and installed older drivers but the problem still exists.

Any ideas what can be happening?

Thanks
 

vijenderrinku

Honorable
Feb 6, 2014
3
0
10,510
Go to Display setting. and how much monitor shows, (1,2).
if show only ONE and reconnect HDMI cable.
second monitor show display. change setting to Extended Display or Select 1or 2.