Factory reset Galaxy Note 10.1

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Philip_6

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Dec 19, 2015
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My Galaxy Note 10.1 has frozen on the logo on boot up. I have tried using Odin to refresh the firmware but this has had no effect, it still hangs on the boot screen. I tried to factory reset with the Power and Volume + buttons, but the logo simply disappears and reappears a moment later. the only way I can turn off the tablet is when it is connected to power with the USB. The battery appears to be fully charged.
 

GeRgY

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Jan 17, 2015
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Hello there!
You should factory restart that tablet.
1.Switch off your device.
2.press and hold this buttons: Volume Up + Power button. (HOLD IT until the menu comes on. That may take 5-10-15 seconds... no matter)
3.Now you will see Recovery mode menu.
4.Next choose option "wipe data / factory reset" using Volume buttons to scroll and Power button to accept your choice.
5.After that select option "Yes -- delete all user data (its optional but reccomended. that will delete all of your data)
6.In the end press Power button to confirm option "reboot system now".

Done :)
 

Philip_6

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Dec 19, 2015
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Philip_6

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Dec 19, 2015
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Thanks for the reply. I tried a Factory Restart and cannot get past the Samsung Logo. I held the buttons down for way over a minute. When I use the power and Volume down, I get the download screen, when I use the Power and Volume Up, I do not get past the logo.
 

byard00

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Jan 22, 2016
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I am having the same exact problem. Did you ever find a solution?
 

dreamsz

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Jun 9, 2016
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did you ever get the solution? i am having the same issue !
 

Bernd_GE

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Aug 10, 2016
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I had the same Problems with my Galaxy Tab s2 bought August 2016. The hard reset with power Button und Sound up did not work.
Solution: you have to press there buttons. Sound up + Home Button + power on Button.
Then it worked and I could set back the Galaxy to Factory conditions.
 

Alby-hu

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Aug 21, 2016
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1,510
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Hello Philip_6,

I have the same problem you wrote. Did you find any solution to correct the problem?
I have tried the factory reset with the Power and Volume+ buttons, but i got the same result as you. I would be very happy if you would have a working solution. If I connect the power cable, I can turn off the tablet - I can see the animating battery logo - , but if I disconnect the power cable, I can't turn off the device.
 
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