Factory Reset Will not work

Jan 24, 2019
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I just want to factory reset my Acer Laptop. Ive already tried the f8 f10 f4 all the dang things ... I dont know what else to do. It started the factory reset but then it stalls out and the last message I got was .. If i want to configure the TPM or something. Shoot I dont know what that is. I just want to reset the dang thing. Lol .. Please help. Thank you.
 
Try it this way...


1. Power off the laptop.
2. Power on the laptop.
3. When screen turns black, hit F10 and ALT repeatedly until the computer shuts off.
4. To fix the computer you should choose the second option listed.
5. When the next screen loads, choose the option "Reset Device".
6. Now choose which ever type of reset you wish.
7. Your computer should now restore itself to "Factory Settings".

NOTE: If you get a message saying "Error Resetting Device", then you should have the computer looked at by the manufacturer (if still under warranty) or by a tech.

 
Jan 24, 2019
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I tried this already and it keeps doing the same thing.. It will go all the way to 62% then quit and says to configure the TPM or something. I hit yes and just keeps doing the same thing..
 
Jan 24, 2019
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Im just gonna take it to a tech. It installed a windows update and the would start up again it would just show the acer logo and keep looping.
 
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