Question Fast upload speed, slow download speed on my Lenovo Ideapad 3

Feb 9, 2021
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I have a recently-bought Lenovo Ideapad 3 running on a Verizon Fios WiFi network, using the standard modem/router combo that comes with Fios.

The download speeds on this laptop are extremely slow: 3 Mbps max. Meanwhile, the upload speeds are ~ 300 Mbps. I have confirmed this using two different speed tests. Meanwhile, any other device connected to the same Wi-Fi network is blazing fast, and shows both upload and download speeds of ~ 300 Mbps. All devices are about the same distance from the Wi-Fi router. This laptop does not have an ethernet port so I cannot see what a wired internet connection would be like.

I have tried a few different things. I updated the drivers using a tool from here , as suggested by Lenovo tech support. I disabled WMM settings on both the 2.4 GHz and 5 GHz networks by going into the router settings, following advice here. None of this has helped.

Any advice?
 
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