I bought a new Samsung Galaxy Grand Neo (GT-I9060D Model) Mobile Phone one year back on April 2015. After a year it becomes hang up and I did factory reset option to clear the data and becomes fresh mode. But while clicking any options, it reboots again and again.
I approached to customer care of Samsung mobiles for software upgrade , but after an hour they told me to change the mother board for the same worth Rs.8000/- INR. Now phone shows firmware upgrade error and it DEAD.
Now tell, do we need to buy a new phone after a year. Such kind of services was not expected with Samsung mobiles. They do not have software says change hardware, is this a solution for the same. please REPLY.......OR KINDLY PROVIDE ME NEW PHONE OR PERFECTSOLUTIONS.
Regards
Sumit Sharma
[don't post your #].
Delhi, India.
I approached to customer care of Samsung mobiles for software upgrade , but after an hour they told me to change the mother board for the same worth Rs.8000/- INR. Now phone shows firmware upgrade error and it DEAD.
Now tell, do we need to buy a new phone after a year. Such kind of services was not expected with Samsung mobiles. They do not have software says change hardware, is this a solution for the same. please REPLY.......OR KINDLY PROVIDE ME NEW PHONE OR PERFECTSOLUTIONS.
Regards
Sumit Sharma
[don't post your #].
Delhi, India.