format android REMOTELY

[Allame]

i every step : https/support.google.com/accounts/answer/6160500?hl=en

but there whatsapp folder didnt erase !! how to erase every thing in my phone REMOTELY cuz someone steal it , I dont have SD

note: how i know ? i try it to another phone to see if it work 100%

 

[ss202sl]

only way is to have some remote software on the phone(before it was stolen) that allows this. Many corporate mobile device management systems can do this, but it has to install something(an agent) on the phone before it can do this.

 

[rgd1101]

How did you know it didn't erase the whatsapp folder?

 

[Allame]

How did you know it didn't erase the whatsapp folder?

try it to another phone to see if it work 100% . but was not

 

[rgd1101]

Ask google or whatapp why it is not working?