G-Sync disabled after replacing broken screen on HP Omen 17

karoid

Estimable
Apr 12, 2014
3
0
4,510
0
Hi,
I accidentally broke the screen on my Hp omen 17 An009tx laptop and had to replace it.

The original screen was innolux N173HCE-G32 rev C.1 (17.3" 120hz 40pin G-sync enabled).
it is an IPS panel with 25ms response times.

this screen was difficult to come by, so i searched and found N173HHE-G32 screen (17.3" 120hz 40 pin G-sync enabled) and it was a TN panel with 5ms.
I asked a couple people and they said it is compatible.

So i bought it and it works well, except there is no G-sync anymore.
anything i can do to make it work again? a Bios issue? whitelist issue?--> can i overcome this?

any help is appreciated
 

karoid

Estimable
Apr 12, 2014
3
0
4,510
0
MERGED QUESTION
Question from karoid : "G-Sync disabled after replacing broken screen on HP Omen 17"

Hi,
I accidentally broke the screen on my Hp omen 17 An009tx laptop and had to replace it. (it has GTX 1070)

The original screen was innolux N173HCE-G32 rev C.1 (17.3" 120hz 40pin G-sync enabled).
it is an IPS panel with 25ms response times.

this screen was difficult to come by, so i searched and found innolux N173HHE-G32 rev C.4 screen (17.3" 120hz 40 pin G-sync enabled) and it was a TN panel with 5ms.
I asked a couple people and they said it is compatible.

So i bought it and it works well, except there is no G-sync anymore.
anything i can do to make it work again? a Bios issue? whitelist issue?--> can i overcome this?

any help is appreciated
 

karoid

Estimable
Apr 12, 2014
3
0
4,510
0
Sorry about that,intended to keep the latter only, thought it might be more hardware related.
yes i did reinstall the GPU drivers and no gain.

as for the screen, i did not get the replacement from HP, as i'm in middle east and the whole back and forth would take quite a long time. so I just ordered screen from amazon. apparently on their website, this laptop supposedly has HP compaq 922934-001 screen (which was not the case for my laptop and still had g sync)
 
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