Question G340 headset only plays audio through the Front Right and Front Left channel, Whats wrong?

Oct 14, 2019
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When I plug my headphones into a new computer, the surround sound works fine, it sounds lovely. However, it's only a matter of time before the surround sound it limited to the 2 front channels. If I turn one down, the sound balances on the other, if I turn that one down, it just goes silent. Uninstalling the drivers and software, then restarting fixes the problem for a bit, but the problem always comes back. Please help
 
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