Gateway Laptop won't power on, charging light is on when plugged in. PLEASE HELP

[Mary Lea]

I have a Gateway NE56RE4U that will not turn on. I've reset by taking the battery out and reinstalling it. And then hitting the power button and eventually it would come on. I first thought it was an issue with the power button but the button works to turn it off but not to turn it on. I desperately need to get it back on so I can get all my videos, music and pics downloaded to a storage drive. I've learned once it's on to NEVER turn it offf, but this morning my son hit the power button and it went off and I've tried everything I have found online except taking it apart, I'm not that technical and I'm afraid I'd definitely ruin it forever.

 

[Laptop_Nerd]

Hi,

Please do try these troubleshooting steps that may help in solving the issue.
- Do a hard reset, remove the battery and AC adapter then press and hold the power button for 20 seconds then see if it will boot up normally.
- Next is to test the AC adapter and see if it's supplying enough voltage to power the laptop or better yet try another AC adapter that has the same voltage.
- If there are lights on the laptop indicating it's on connect an external monitor again and see if you'll get a display.
- Also do try and reseat the RAM, remove them all for couple of seconds then put them back in making sure that they are all seated properly into each slot.
- If all these will not work the problem lies in the motherboard of your laptop.

 

[Shirleyz]

That happened to my computer but I can put my fingernail in the side of the on button and pull - and it turns on the computer. Pressing the button does not work.

By the way, any problem with leaving the computer on????

 

[Cheryl_19]

Hi,

Please do try these troubleshooting steps that may help in solving the issue.
- Do a hard reset, remove the battery and AC adapter then press and hold the power button for 20 seconds then see if it will boot up normally.
- Next is to test the AC adapter and see if it's supplying enough voltage to power the laptop or better yet try another AC adapter that has the same voltage.
- If there are lights on the laptop indicating it's on connect an external monitor again and see if you'll get a display.
- Also do try and reseat the RAM, remove them all for couple of seconds then put them back in making sure that they are all seated properly into each slot.
- If all these will not work the problem lies in the motherboard of your laptop.