Google Chrome Version 55.0.2883.87 m keeps freezing and i get the message box page unresponsive

Sunil_2140

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Jun 12, 2017
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While users working on application Google Chrome Version 55.0.2883.87 m keeps freezing and users get the message box "these pages have become unresponsive to do you want too kill pages or wait". This problem has been happening with more frequency and it is very frustrating especially when you are filling out important forms online. user really need help on how to fix this browser problem or user may be forced to try another browser and user really like Chrome. The freezing seems to happen when more then one tab is open.
because of this problem we started working on Mozilla Firefox and we are getting the better response it seems that problem with chrome browser.

Did you guys have any solution for that ? otherwise we have to suggest our user to stop using the chrome browser.
 

t53186

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Aug 6, 2006
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Pretty vague description to offer a "solution" for. If the users are having browser problems with every url then it's probably not chrome. Try being a bit more specific with you symptoms
 

Sunil_2140

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Jun 12, 2017
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there are different scenario-
1 scenario - there are some of the user for them page unresponsive response appears for other user also.
2 scenario - some specific user , when they try to access the application , when application taking while to load the data on the form , the chrome browser displays the "unresponsive" message.

my question is that if this issue not specific to browser then why not user getting the same issue on "Mozilla Firefox" browser.

This problem started 2 weeks back, when user upgraded the chrome to version 55.0.2883.87 m, this problem never have been reported before the upgrade.


 
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