His jot my laptop hacked and cannot get back in it as they have changed passwords everytime I lift the lid of the laptop it looks like they are still retrieving data please help it is a lenovo
Turn it off, wipe it to factory defaults. If you want to get your files out, remove the hard drive from the system, install it in a secondary computer you can use as a burn one (meaning if it's infected you can just wipe that one also), run a full virus scan on your drive using Malwarebytes and another A/V program, then copy the files you need out of the drive.
Turn it off, wipe it to factory defaults. If you want to get your files out, remove the hard drive from the system, install it in a secondary computer you can use as a burn one (meaning if it's infected you can just wipe that one also), run a full virus scan on your drive using Malwarebytes and another A/V program, then copy the files you need out of the drive.