Hi,
Please do try running Windows Update with your laptop first and make sure that all drivers are up to date as well. Once done, try reinstalling the game again. If it will still not work, please do try to uninstall/reinstall the Sound card driver that maybe the issue.
- Go to Device Manager and uninstall the Sound Card driver.
- Once completely uninstalled, download and install the latest driver.
- Reboot the laptop once the latest driver has been installed.
- After the reboot do test it again and see if the same problem will persist or not.
- If the game will still not install and will result to the same problem that means it's the game installer that is the problem.