guuuuys my acer one 14 won't finish shutting down, what should I do?

[jhbaclig]

i've just decided to shut it down and get to sleep but after the night it's still shutting down.

 

[hang-the-9]

Hold in the power button for about 15 seconds, should turn off. See how it works after you do that. It may need to run a scan of the drive when you first turn it on.