Question Hacked facebook account: changed email, phone and trusted contacts

[sbiriguda]

Good evening,
my wife has a Facebook and Yahoo mail profile that have been hacked
I don't know how they did it, but they got inside her yahoo mail and changed the password. After that, they got inside her facebook account. They changed all the email accounts for password recovery, the phone number for recovery by code, and the trusted friends for the recovery. Very complicated...
How could she solve?
I tried already to check on the facebook Questions and Answers and to post a question there but I found it quite confusing honestly...
Thanks for any help

 

[COLGeek]

You are going to have to deal with Facebook support to resolve account issues there. No one, any where else, can assist with their accounts.

Facebook-Hilfebereich

Sieh dir an, wie du Facebook verwendest, ein Problem löst und Antworten auf deine Fragen findest.

www.facebook.com

https://www.facebook.com/hacked

Have you now secured the Yahoo account?