Hi. I'm sorry I couldn't be of more assistance. I thought it would be nice if at least one person addressed your problem. I got a Trojan on my network, and because I had external drives with sensitive information on them. The hackers were able to do more damage, since they could see what I was doing on my computers. I got the Trojan while making a purchase from a website that had been compromised. Which is becoming more frequent since so many employees are working from home over unsecure networks. Fortunately, I was able to use a none infected computer to carry on, while my two full tower computers plus my six external drives went for a "cleaning" at to different repair shops to be on the safe side. I would recommend that until you get things sorted out. That you consider getting a cheap Chromebook for around USD $200.00. Some top brand models are on sale now. Chromebooks are very secure because nothing can be downloaded and kept on them without your knowledge. Great for banking etc. You do have to have a Google account or get one, which of course is free. However, out of the box you can use the Chromebook to get online using the "guest" mode. That may be a good option until you are sure that your computer is malware free. Best of luck.. and as we Trekees say.. "Live long and prosper!🖖"🤓😉