hard reset not working on Marantz SR7008

Sep 17, 2018
I recently installed fibre and connected my Marantz SR7008 to the internet. The system showed a firmware upgrade available. I installed it and now I have less functionality i.e. sound programs available. Also the amp does not work with the remote now. I tried resetting to the factory defaults as per the owners manual but this also does not work.

If u had asked this question BEFORE, I would had suggested, Carefully, do NOT do firmware update unless you are fixing something broken, and/or be sure you can "roll back."

Right now, nothing to do but to speak to Marantz.
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