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Having trouble downloading programs

TeamBills

Distinguished
Sep 4, 2011
6
0
18,510
I'm having trouble downloading a office 10 trial and a kaspersky 2012 trial. When ever I download either product it says there is another version on my computer, so it can't download the current version I want to download.

The problem is I've deleted the files from the control panel, used 2 microsoft word remover programs, and searched my computer a few times for any remaining products just incase. Still no luck.

Any help would be much appreciated.
 
download CCleaner.
goto registry cleaner in ccleaner and select scan for issues and fix selected issues..
after that try and download the programs..