Question Headphone sound Working, However mic not working!

Jul 1, 2020
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Hello,

I have recently bought Sennheiser HD 4.40-BT Headphone which also has inbuilt mic. I was using handsfree till now in my computer with 3.5mm splitter in my computer. It was working well in terms of audio and also mic.

Now i connected my new headphone and I can hear sound very well but i am unable to communicate because mic not picking up my voice. I again switched to my mobile handsfree like i used to and it is working mic and sound both but when i connect headphone, the mic doesn't work.

I thought it might be headphone issue, so i connected it to my mobile, it is working smooth both mic and audio, i also connected to my macbook and it worked well.

I tried re-installing drivers, I did boost in levels of audio settings in microphone. My computer detecting mic and it is also showing me but it is not picking my voice.

I am attaching screenshots for better understanding.

https://imgur.com/a/7c33D7c

I would appreciate if anyone can help me.

Thank you.
 
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