Headphone splitter not working on pc

[Cameron_44]

I have a sennheiser pc350 headset my asus S65CA laptop only has one port for audio and mic so I got a splitter and my mic is not working on the laptop I got the splitter from startech.
Please help I dont know what to do and this mic was like 200$
https/www.amazon.ca/Startech-Com-MUYHSMFF-Muyhsmff-Splitter-Adapter-M/dp/B004SP0WAQ/ref=pd_rhf_gw_p_img_2?ie=UTF8&psc=1&refRID=PS7V1T8VG92FX03ZJTMQ

 

[Natsukage]

Hello there.

Have you acticated the microphone in Recording Devices? Right click on the Sound Speaker -> Select Recording Devices -> Select micriphone -> Right click and select as default device

If it doesn't work, then the Sennheiser need a custom adapter. You cannot use simply those startech.
You will need the original PCV05 or PCV07:
https/www.amazon.com/Sennheiser-PCV-05-Combo-Adapter/dp/B00IM36VU0

 

[Natsukage]

Hello there.

Have you acticated the microphone in Recording Devices? Right click on the Sound Speaker -> Select Recording Devices -> Select micriphone -> Right click and select as default device

If it doesn't work, then the Sennheiser need a custom adapter. You cannot use simply those startech.
You will need the original PCV05 or PCV07:
https/www.amazon.com/Sennheiser-PCV-05-Combo-Adapter/dp/B00IM36VU0

 

[jdlech]

Oh, I see why.
Good catch, Natsukage.
The splitter you got is definitely the wrong kind of splitter.