Hello i have a problem last 10 hours that my smart pad ep772 neo talblet is froozen on lock screen .. i holt it turn off butto

[Mohsin3612]

Hello i have a problem last 10 hours that my smart pad ep772 neo talblet is froozen on lock screen .. i holt it turn off button for more then a min but it did not restart ... help me to reset or turn off thnx

 

[ViolentRockstar]

Hi,

Try holding down the volume up + power button at the same time. It should turn off. Try to turn it on. If it won't turn on, hold down these two buttons again and do a factory reset.

Hope this helped,
David