Hello, I need your help

Aug 12, 2018
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I was watching a movie on my Lenovo laptop yesterday evening. It was plugged to electricity and also my Bluetooth speaker was connected to the laptop via usb. So I stepped out to go downstairs to get something to munch cos I was pretty hungry. Came back to the house, noticed the laptop was off. I tried putting it on but couldn’t come on. I removed the battery and put it back but didn’t come on. I removed the battery and tried only the charger but still it didn’t come on..
Please what can I do to help start it, cos all my documents are on it and I have a deadline to meet up?
Thanks
 
Solution
Try the following and see if it will turn on...

1. Unplug your charger cord.
2. Remove the battery.
3. Press and hold the "Power" button for 30 seconds.
4. Now plug back in the power/charger cord.
5. Now put the battery back in.

If this doesn't help, then test the power cord to see if it is good. Either try your cord in another device, or try another devices cord in your laptop. You may also want to try charging it when the device is off, rather than on. If it works then, the cord is probably the issue.

Should that not be the problem, then check the battery to see if it needs replacing.

If you do not feel comfortable doing this yourself, then I would try a local tech.



You might also want to try a different outlet.
Try the following and see if it will turn on...

1. Unplug your charger cord.
2. Remove the battery.
3. Press and hold the "Power" button for 30 seconds.
4. Now plug back in the power/charger cord.
5. Now put the battery back in.

If this doesn't help, then test the power cord to see if it is good. Either try your cord in another device, or try another devices cord in your laptop. You may also want to try charging it when the device is off, rather than on. If it works then, the cord is probably the issue.

Should that not be the problem, then check the battery to see if it needs replacing.

If you do not feel comfortable doing this yourself, then I would try a local tech.



You might also want to try a different outlet.
 
Solution