Okay, so here's the thing. I just bought an Acer Aspire 5100 in November, since owning it I have already had to restore it 10+ times. It constantly freezes, crashes and only recognizes my CD/DVD ROM when it wants to. I am near tears because their web site offers no help and I am as frusterated as you can get. I haven't even been able to use it since I bought it. The only time I spend on that PC is when I'm trying to fix it. Does anyone have any solutions? I am about ready to lose it.