Help me please

[Anfernee322]

Hello, yesterday i was using my laptop an acer v17 nitro black edition and as soon as i was about to launch dying light my screen suddenly turn off my laptop stayed on but screen didnt. So now wen i turn on the laptop the screen is on because the backlight is on but its black. Help please.

Here is a url to the picture http/tinypic.com/r/seanmt/9

 

[N3rdR4ge]

pull out the battery and power plug. try to boot again and see what happens.

 

[Anfernee322]

do i need to unscrew the laptop.

 

[N3rdR4ge]

probably dont need to unscrew. there is most likely a small pin hole you can fit a paper clip in on the bottom of the machine. just lightly press until you feel a click. if its not there, read the manual on how to reset the battery or call acer and ask them.

 

[Anfernee322]

Guys i really appreciate the answers thank you ill try them now