• We hope you have a fantastic holiday season to close out 2025! Thank you all so much for being part of the Tom's Guide community!

help me with my phone

lexielong

Honorable
May 3, 2013
1
0
10,510
i have the cricket ZTE and it wont tun to the main scren i have tried taking the battery out and putting it back in and it dose the same thing
 
Contact the vendor or the carrier for technical help. They can replace your phone if defective. If you can't even boot into recovery I'm afraid it's toast. I don't think you'll find a lot of forums for that make/model.