Help my acer computer only goes to a blue screen

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pattiefour

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Feb 1, 2013
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Hello,
I think my Acer computer crashed. I can turn it on and i have a few options like safe mode and last known configuration but anything i try just ends up with a blue screen thay says Aspire series..i have no start button. nothing. what do i do?
 

ratedk

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Mar 31, 2011
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It sounds like your Hard Drive is failing/has failed. It is also possible that something has corrupted the data on your hard drive. First thing I would check is the S.M.A.R.T. status of the Hard Drive.

If you can plug the Hard Drive into another computer, you can download a HDD utility from the Hard Drive Manufacturer and determine if it is failing/or has failed. By hooking it up to another machine, assuming it recognizes, you will be able to retrieve important files off of it as well.
 
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