Help nasty virus

CHUNKYCHOPS

Estimable
Nov 6, 2015
2
0
4,510
0
I have a nasty virus on my computer that no program seems to pick up. it causes ads to run in the background of my computer but i have no way of closing them. I only found out about them as there ruining my internet as well as playing sounds from the ads. The only time i have ever seen them is when i restart my computer the pop up. Please help i've thrown everything i had at it and still cant get rid of it.

thanks
 

computertech82

Distinguished
Mar 26, 2006
63
0
18,610
8
You HAVE to start the computer in SAFE MODE with networking, to have any chance of removing it. From that point, you need a anti-SPYWARE program to try to remove it, like malwarebytes.org or superantispyware.com for example.
 

computertech82

Distinguished
Mar 26, 2006
63
0
18,610
8
You HAVE to start the computer in SAFE MODE with networking, to have any chance of removing it. From that point, you need a anti-SPYWARE program to try to remove it, like malwarebytes.org or superantispyware.com for example.
 

CHUNKYCHOPS

Estimable
Nov 6, 2015
2
0
4,510
0


Thanks so much saved me cheers
 
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