Just opened and set up brand new Samsung 50" 6300 UHD tv. We watched a few movies on both the Amazon Prime and Netflix apps as well as prime time tv via the Dish network app. All appeared to be in working order until last night when the Prime app quit functioning and now we're not able to access any Prime movies via Amazon?! We've already reset the smart hub and had to reinstall all passwords on Netflix but still no access to Amazon Prime.
After reading several online forums it appears that this is an ongoing issue w/ Samsung and the Amazon Prime application. Is this correct?! We do watch a lot of movies on Amazon Prime and we don't want to deal with this issue long term. Is there a quick permanent fix for this issue ? We're still within our return period--do we stick with Samsung or should we switch to an LG or Sony model?!
Happy Holidays to all--Thank you for your time, feedback and any assistance; all are most appreciated.
After reading several online forums it appears that this is an ongoing issue w/ Samsung and the Amazon Prime application. Is this correct?! We do watch a lot of movies on Amazon Prime and we don't want to deal with this issue long term. Is there a quick permanent fix for this issue ? We're still within our return period--do we stick with Samsung or should we switch to an LG or Sony model?!
Happy Holidays to all--Thank you for your time, feedback and any assistance; all are most appreciated.