Help with alienware drivers!

[anon1239]

Hi,

After reinstalling windows from some failed drivers, I discovered that some drivers won't install properly. Could someone please give me more help and instructions on how to fix this.

 

[darkbreeze]

What version of Windows are you running?

 

[anon1239]

Sorry for my impatience, Im getting rid of my old mac and this will be used for homework temporarily. My operating system is windows 7 home premium 64-bit.

 

[darkbreeze]

I can't find that model at all on the Alienware or Dell websites. They just say like AW17 mid 2013 or go to dell website if later than 2009. You'll probably need to contact either Dell or Alienware with your serial number and have them direct you to the correct driver page. I can't seem to get an answer from them or find drivers for that model number. That's why I hate custom builder systems. They rarely support the product later on. Same goes for Mac.

 

[anon1239]

I've been a bit busy recently with school, so I haven't had any time to figure this out yet. I found a website that might help to diagnose the issue: http/www.dell.com/support/home/us/en/04/product-support/product/alienware-17/diagnose I will tell you if anything comes up

 

[darkbreeze]

Ok, let me know. It would be helpful for others with similar problems that might come along later. Hope you get some answers.

 

[anon1239]

Okay they didn't respond to me so I'm going to try going to Microcenter to get the problem fixed hopefully it will work.

 

[anon1239]

Oh I actually found tons of drivers which seem to be compatable with my system, I will tell you if anything comes up for me and the final results.

 

[anon1239]

So it appears that after a several months of using my alienware, the system works perfect! Instead of using the drivers on the disk it came with, I decided to update the bios and install the latest drivers on their website. Didn't need a model number actually, the website was able to detect my hardware issues and deliver me the drivers necessary for it to run.

Hope this helps for anyone having the same issues !