I recently invested in a Razer Kraken headset which is my first usb headset. I usually stick to the cheap headsets that use the headphone and microphone slot as opposed to USB slots. I noticed when I tried the Kraken headset that there was both an underlying static hissing sound and a loud hissing sound whilst audio is playing through the headset. I tried it on another computer and the headset works fine so it is not a problem with the headset itself.
I found that the louder I turned the audio levels up and played audio through the headset, the louder the hissing became. I contacted razer and I was recommended to buy a surge protector with a line filter feature. However I don't know what a line filter feature is, even after looking online. I went into Maplins and I was told that they probably mean a ground loop isolator??? But I didn't understand how that would apply to PC's. I was also recommended to unplug my fans and see if there was still interference, and if there was to purchase a dampener for my fan. I did this and I still had the same level of hissing.
My PC is custom built, which is why I presumed maybe it was the fan at first. I noticed that when I turn my stereo mix on the hissing gets considerably louder if that helps at all diagnose the problem. Does anyone know how I can resolve this issue? Unfortunately at the moment the headset is unusable for how much hissing and interference I am getting through them.
Thanks.
I found that the louder I turned the audio levels up and played audio through the headset, the louder the hissing became. I contacted razer and I was recommended to buy a surge protector with a line filter feature. However I don't know what a line filter feature is, even after looking online. I went into Maplins and I was told that they probably mean a ground loop isolator??? But I didn't understand how that would apply to PC's. I was also recommended to unplug my fans and see if there was still interference, and if there was to purchase a dampener for my fan. I did this and I still had the same level of hissing.
My PC is custom built, which is why I presumed maybe it was the fan at first. I noticed that when I turn my stereo mix on the hissing gets considerably louder if that helps at all diagnose the problem. Does anyone know how I can resolve this issue? Unfortunately at the moment the headset is unusable for how much hissing and interference I am getting through them.
Thanks.