Download the Motorola Device Manager
https/motorola-global-portal.custhelp.com/app/answers/detail/a_id/88481
Install the drivers.
Plug in your phone using the USB cable
Go to SETTINGS AND TOOLS on your phone
Scroll down to “USB Mode” click OK
Set USB Mode as MODEM click OK
Go back to SETTINGS AND TOOLS and select TOOLS
Scroll down to USB Mass Storage and click OK
Your computer should recognize that an USB mass storage device has been connected to your computer.
On your computer go to MY COMPUTER and you should see your phone connected under the Devices with Removable Storage heading. Click on the icon for your phone and it should open up with a list of files and directories.