Hello Emily4Dean
Can you please confirm if it is a touchpad or keypad of your laptop that is faulty?
If it is the touchpad, in Packard Bell laptops you can enable or disable it by pressing the
F6 key with or without the
Fn key depending on the type of Fn configuration in your laptop. (Since you have already tested it with the
Fn key, you should test it without
Fn this time.)
Alternatively you can go to
Control Panel >
Hardware and Sound and click the
Mouse link from under the
Devices and Printers category, and from the displayed interface, re-enable the touchpad.
On the other hand, if it is the keypad (keyboard) that is not working, you can try uninstalling the keyboard driver from the
Device Manager snap-in and then restarting the laptop, thus allowing Windows to reinstall the driver automatically.
Feel free to revert if further assistance is needed. Good Luck!!