Kin was complete garbage, just like every other phone product Microsoft has ever made. They just don't have a clue when it comes to phones. Windows Mobile is a bad joke, it has what, 1% market share? The phone world right now is Android vs. iPhone. There are no other players that matter.
You've got to be kidding. The cell phone company stores I've visited here in Canada only have dummy phones. When I was thinking about an Android phone, the only reason I got to try it hands on was the salesman had his own with him and let me try it.
The cell phone companies here are cheap when it comes to showing you product, pricey when it comes to service.