This article is not being entirely honest, or at least it extensively quotes people who are being dishonest without questioning them on the facts. It starts with a game of "let's pretend" that essentially says the NSA are great guys, they're doing everything right, and anything we don't know or can't explain means the NSA did the perfectly right and good thing in that instance.
The idea that they haven't done anything illegal is difficult to imagine. I guess this could stem from a lack of court cases prior to the current leaks. So go look again. Once the ACLU, the EFF and similar organizations were no longer able to be brushed off by the simple expedient of being told they didn't know enough to say they were being harmed by secret programs, they gained a lot more traction.
Let me guess. This is the "snooping on phone records helped stop dozens of attacks" thing that was false last time they brought it up (look up info on Senators Udall & Wydeon on the phone data collection program). So how does that information get used? The war on drugs, a largely descredited waste of resources. And even there, they falsify the trail so it looks like an anonymous tip led to the arrest because what they're doing is obviously wrong.
The NSA is protecting me against foreign spies? By what, taking that niche so no other predators can fill it? Don't be ridiculous. "Everybody is doing it"? Tell me that's not really our reasoned, adult response to an out of control problem. To go from that to implying the right rules and laws will protect us from the issue is just bad form. We already have rules and laws to protect us from this. They're being ignored, which is why there's a problem to begin with.
My favorite, the Panama thing... I could say I know for a fact that a race of super intelligent squirrels found out about the North Korean ship via astrology and signaled to have the ship stopped and searched. I wouldn't say it because it's not true, but I've got as much evidence for that as we do for randomly chalking it up to the NSA.
And last but not least, ending the article with a question doesn't negate all the very specific and one-sided cheerleading going on up to that point. But kudos for being honest in the title and not making that a question as well. If only the question were relevant (see the snooping on phone records bit above), that might be cause for an honest debate. If we could have one about secret programs we weren't meant to know about in the first place.